He just loves to feature on the ‘gram 🐶 Isn’t it so lovely to have some bright and sunny mornings, apposed to those drizzly ones! 
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It’s monday again and boy was my weekend a mixed one. Rhodie had a walk and a groom on Saturday. We also spent a solid 3 hours on sorting out our number plates being stolen! Not what we wanted to be doing. Sunday we managed to get our wardrobes delivered and I am over the moon to finally have hanging space and some organisation going on upstairs. But that didn’t come without its troubles, including ripping two thirds of my nail off whilst trying to lift a heavy box. I’m now unable to finish any of the building and unfortunately that falls down to my husband 🙈
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How was your weekend? As eventful as mine turned out to be? 
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Evening in with my boys 🥰 Takeaway on order, fl Evening in with my boys 🥰 Takeaway on order, fluffy blanket layers and candles on. I do love a Friday night ✨How are you kicking off the weekend?
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We have too many styling pieces for the little sur We have too many styling pieces for the little surfaces we currently have 😂🙈 This is one of the very first purchases we made for the new house - a gorgeous industrial shelving unit. It works soooo well with our already bought living room furniture and will look amazing once we paint 🙌🏻 Do you think that’s my favourite saying, because that’s all I keep saying 😂 Done with these bland white walls! 
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The same but different 🏡 Still trying to find p The same but different 🏡 Still trying to find places for everything. It’s just a heck of a lot of shuffling when moving isn’t it🌿 

Still very much in love with our rustic dining table from next as we were when we bought it a couple of years ago! And thankfully we managed to get 4 more matching chairs 2 years later, since we no longer have our booth! Perfectly compliments our new kitchen diner! I keep saying it, but we just need colour now! 
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No transformation Tuesday here this week, but hope No transformation Tuesday here this week, but hopefully next!🤞 We still have a 5 day wait until our wardrobes are delivered and that’s our biggest set back at the mo. Both bedroom 2 & 3 are full of clothes and unpacked boxes 📦 As daft as it may sound, getting these new wardrobes should be a real relief and the turning point for our upstairs! 
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Aside from that, we still have lots of pieces to shop for our lounge and bedroom! If only that’s what I could do all day rather than work, ay! Where’s your favourite place to shop furniture? I’d love to hear your recommendations 🙌🏻
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It’s a good morning Monday from me 🌊 The beau It’s a good morning Monday from me 🌊 The beautiful Sunday sunshine certainly made up for the drizzle we had on Saturday. We soaked up the sunshine and of course the sea breeze, trying to get out of the house, within reason ofcourse. We strolled up and down the seafront several times yesterday and Rhodie was well and truly knackered after. 
I hope you all had a lovely weekend, and a even better week. I myself am so excited for next weekend as it means we finally get our bedroom furniture, including the hotly anticipated wardrobes 🙌🏻
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Transformation Tuesday #2 in our new home 🌿 The Transformation Tuesday #2 in our new home 🌿 The garden! 
Thankfully we managed to get it done pretty quickly much to our delight. Having a puppy and 20 odd patio slabs for him to do his business on got pretty tedious pretty quickly! 
Now to start the garden planning - I’m actually looking forward to getting green fingered this spring! 👩‍🌾
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How much coffee is too much coffee for a Monday?☕️ Asking for a friend 🙈 Today we get our garden turfed and boy am I excited to see green outside our patio doors and a patio that isn’t littered with dog poo or wee! 
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Frosty walkies ❄️🧣Brrrr it’s bloody cold Frosty walkies ❄️🧣Brrrr it’s bloody cold out there. Minus 1 on our afternoon walk! But Rhodie LOVED it! Met lots of pooches and very much knackered from tumbling in the frost! 
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WFH Lunch breaks consist of carpet reads and coffe WFH Lunch breaks consist of carpet reads and coffee 📚 Determined to smash my 2021 reading target and where better to start than with The Killer Across the Table. What you starting your 2021 reading with? 
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Charlotte – Nichole

20/12/2017 Lifestyle

Blogmas | When your ordered gifts are damaged / faulty*

It’s the busiest time of year for parcels to be shipped left, right and centre to be given in time for Christmas.

We only hope that they come in time for December 25th, and some how, most of them do – Phew!
Yet, there are times when what we ordered arrives, and it’s not what we expected. Whether it’s damaged, faulty or not what you wanted, there comes a feeling of sheer panic, especially being so close to Christmas.
But what do you do? There now won’t be something to give?
Have no fear, I have a guide on how to deal with damaged and faulty gifts.

Report the damage / mistake | 

Mistakes and accidents do happen. But that doesn’t help when you were really banking on giving the gift in just a couple of days. First things first, be sure to report the damage to the distributor and who you purchased from. Take pictures and either drop them a email or give them a call.
If you’ve bought online and cannot find contact details, be sure to check out Customer Service Guru. They can direct you to online store contact details including wowcher.  They can even help and guide you on customer service and discount codes!!

Push for next day delivery on a replacement | 

It’s not too late to get something damaged sent to you in time for Christmas. Notifying them swiftly will give you the opportunity to push for next day delivery for your replacement. Some companies will even send out the replacement before you send back the faulty product. Stand your ground and express this was bought as a present.

Send corresponding information | 

If you managed to speak to someone on the phone, than bloody well done. It’s not often you get to speak to anyone on the phone. However, whether you managed to catch them on the phone, or not, its always best to follow up any correspondence with all the information and proof you have, including a picture. This will make it harder if the company are refusing liability or replacement.

Chase Chase Chase | 

If you are not getting an answer or response, in writing or on the phone, do not back down. As I have previously mentioned, accidents do happen, but you have purchased a product you expect to be to receive to a satisfactory standard. Be sure to keep on top of them to receive either a new product, refund or compensation.
* This is a collaborative post with customer service guru. All words and opinions are my own. 

 

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